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Unproductive conflict is a significant barrier to
organizational improvement and an impediment to positive
relationships between individuals on and off the job.
Conflict to Cooperation: A Process for Mediating
Group Differences provides executives, managers,
employees, and family members with practical, easily
applied skills for turning everyday conflicts into
opportunities for cooperation. Written by Dr. Garry
McDaniel, the book is based 25 years of experience in
Fortune 500 companies, government, nonprofits, and
public school systems. Practical examples, exercises,
and templates are provided that help readers learn:
Hidden costs of unproductive conflict on personal and organizational
productivity
How to identify principles for guiding positive
behavior
A process for mediating conflict on the job conflict
Practical methods for analyzing and resolving real
conflicts
How to apply this system in families, community
groups, and other settings
Managers will appreciate the simple, easily applied
method for coaching employees to resolve their own
conflicts. This is a 'must-read' book for any work team,
department, or organization where conflicts are causing
moderate or high levels of stress, frustration, and
wasted productivity on the job.
The Leadership Model
Comments From Readers:
"Conflict to Cooperation provides readers with a
sensible system for understanding how individuals and
groups can work together to resolve conflict
constructively."
Richard Bettis, President, Texas Hospital Association
"Finally, a practical process that provides managers
with the tools they need to coach employees to resolve
their own conflicts!"
Betty Otter-Nickerson, CEO, Lance Armstrong Foundation
"If Conflict is undermining your performance, and it
probably is, this book will help. It provides ideas,
tools, and guidelines for creating a system that turns
conflict into opportunities to enhance performance."
Dr. Michael Beyerlein, Director for the Center for the
Study of Work Teams
"Effective leaders solve problems, work to improve
relationships with others, and face challenges
courageously. This book provides employees, managers,
and executives with powerful tools for significantly
enhancing their ability to lead in today's demanding
work environment!"
Camille D. Miller, President/CEO, Texas Institute for
Health Policy Research
For more information please contact:
Dr Garry McDaniel
6234 Tetlin Field Drive
New Albany, Ohio 43054
phone - 614-657-8524
email:
mcdanieg@franklin.edu
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